Terms and conditions.

1. About Nutrion

Nutrion services are provided by Nutrion Health GmbH, c/o ExpertFid & Audit AG, Zweigniederlassung Zürich, Strehlgasse 2, 8001 Zürich, Switzerland (UID CHE-378.280.324). Contact: contact@getnutrion.com.

2. Who may use the services

You must be at least 18 years old and legally able to enter a contract. You are responsible for giving complete and accurate information relevant to your nutrition, health, training and competition plans.

3. Applications and contract formation

Submitting an application does not guarantee acceptance and does not commit you to purchase. Nutrion may decline an application or suggest a different goal or service. If accepted, you will receive the relevant offer or payment instructions. A place is confirmed only when payment succeeds and Nutrion confirms the booking. An automated receipt alone does not alter the service described in the accepted offer.

4. Services

The scope, duration, start date, price and included support are those shown in the offer or checkout presented to you before purchase. Coaching may include onboarding, personalised nutrition planning, app access, check-ins, calls and messaging support. Nutrion may make reasonable changes to delivery methods without materially reducing the purchased service.

5. Prices and payment

Prices are shown in the stated currency and include or exclude taxes as indicated at checkout. Payment is handled by Stripe or another stated provider. Where instalments are offered, each instalment remains due according to the agreed schedule.

6. Your responsibilities

• Provide accurate and timely information and tell Nutrion about relevant changes.
• Use the plan only for yourself and follow agreed check-in and communication processes.
• Seek medical advice where appropriate and tell Nutrion about medical conditions, medication, pregnancy, injury or symptoms relevant to the service.
• Do not share account access, plans or paid materials with others.

7. Nutrition coaching is not medical care

Nutrion provides nutrition coaching and educational support, not emergency care, diagnosis or treatment. The service is not a substitute for advice from a doctor or other qualified healthcare professional. If you have urgent symptoms or a medical emergency, contact the appropriate medical service. Nutrion may pause or decline coaching where medical clearance or specialist care is appropriate.

8. Competition targets

Competition weight targets must be agreed with Daniel before coaching toward them begins. Nutrion may recommend changing or abandoning a target where the available time, weigh-in format, reported data, health or performance makes the original target inappropriate. You remain responsible for registration choices and competition participation.

9. Cancellation and 30-day satisfaction guarantee

You may cancel your plan at any time. Cancellation takes effect at the end of your current commitment period: for example, at the end of the current monthly period for a monthly plan or at the end of the current annual period for an annual plan. Cancelling stops the next renewal and does not normally refund fees already paid for the current commitment period.

If you are a new Nutrion coaching client and decide within the first 30 days that the service is not right for you, message Daniel on WhatsApp or email contact@getnutrion.com. We will cancel your ongoing plan and refund the amount you paid for that first commitment. This satisfaction guarantee may be used once per client.

Any mandatory cancellation or refund rights that apply under the law remain unaffected.

10. Make Weight Guarantee

The Make Weight Guarantee applies only to an eligible eight-week competition programme with a competition weight target approved by Daniel before the programme begins. If you substantially follow the agreed nutrition and hydration plan and complete the required check-ins throughout the programme but do not reach the approved target at the relevant official weigh-in, Nutrion will coach you through your next eligible eight-week competition programme at no additional coaching fee.

Eligibility requires accurate starting information and reasonable evidence of the official weigh-in result. The guarantee does not apply if the registered division, event or weigh-in format materially changes, or where the outcome is affected by illness, injury, medication, pregnancy or another circumstance outside Nutrion’s reasonable control. Daniel may change or withdraw a target where continuing toward it would be inappropriate or unsafe.

11. App access and intellectual property

Nutrion grants you a personal, limited and non-transferable right to use the app and materials during the period included in your service. Nutrion retains ownership of its software, plans, methods, branding and content. You may use your personal plan for your own purposes but may not reproduce, sell, publish or distribute Nutrion materials.

12. Availability and communications

We aim to provide reliable access but do not promise uninterrupted availability. Planned maintenance, third-party outages and events outside reasonable control may affect the website, app or messaging. Coaching messages are not monitored as an emergency service. Response expectations, call arrangements and any competition-weekend support are those stated in your offer.

13. Liability

Nothing in these terms excludes liability that cannot legally be excluded. To the extent permitted by law, Nutrion is not liable for indirect or consequential loss, loss caused by inaccurate or withheld information, or events outside its reasonable control. Any further limitation should be read together with your mandatory consumer rights.

14. Ending access

Nutrion may suspend or end access for non-payment, misuse, abusive conduct, material breach of these terms or where continuing the service would be inappropriate or unsafe. Where practicable, Nutrion will explain the reason and provide an opportunity to correct a remediable breach.

15. Privacy

Our Privacy Policy explains how we process personal data.

16. Governing law

These terms are governed by Swiss law. Mandatory consumer protections and mandatory jurisdiction rules applicable where you live remain unaffected. Subject to those rules, the courts at Nutrion Health GmbH’s registered seat have jurisdiction.

17. Changes and contact

The terms supplied before your purchase apply to that purchase. We may update terms for future purchases. Questions can be sent to contact@getnutrion.com.